Driven Privacy Policy

Effective Date: 7/1/2020

This Privacy Policy describes how Driven, Inc. (also referred to below as "we""us", and "our")   may collect, use, disclose, and dispose of information that identifies or is capable of identifying you as a natural person, including, but not limited to your name, address, telephone number, or e-mail address (“Personal Information”). This Privacy Policy does not govern the collection, use, disclosure, or disposal of personal data of Driven employees or contractors; nor does it govern any personal data provided to Driven by a client for the performance of our services.

Driven strongly encourages reviewing this Privacy Policy when using the Driven website (www.driven-inc.com) (the “Website”) or any other online site sponsored or promoted by us (collectively, our “Sites”).

When and How We Collect Personal Information

We may collect Personal Information when you or someone on your behalf:

  • Accesses the Website or any of our Sites;
  • Fills-in and submits web forms via the Website or any one of our Sites;
  • Requests access to or utilizes our systems for the delivery of services;
  • Communicates with us via email, physical mail, courier, or any social media platform;
  • Submits a resume, cover letter, or other employment-related documentation;
  • Signs up for any Driven live or virtual event through a Site; or
  • Interacts with us directly over the phone, in person, or at any live or virtual event.

We also may receive Personal Information through third-party sources we contract with to assist us with sales or marketing campaigns.

How We Use Personal Information

We may use Personal Information to:

  • Facilitate and manage your registration, reminders, and attendance at live or virtual events;
  • Fulfill our reporting obligations to CLE authorities;
  • Respond to your request to access or download content from a Site;
  • Track Site visitors through the use of cookies and other web technology (see “About Cookies” below);
  • Deliver promotional sales, marketing, and educational materials (see “How to Opt-Out of Communications” below);
  • Improve the function and operation of our Website;
  • To control access to our systems;
  • Track, assess, and make determinations regarding employment or staffing; or
  • Ensure our ability to effectively communicate with current and potential clients, deliver quality services, and improve our business relationships.

When We Disclose Personal Information

We believe that privacy is a fundamental human right.  As such, Driven does not sell Personal Information.

We may, however, share or disclose your Personal Information to third parties for the following limited purposes:

  • To fulfill our reporting obligations to CLE authorities when you request CLE credit for attending a Driven-sponsored CLE event;
  • To ensure your authorized access to our services;
  • To deliver to you promotional marketing or educational materials; or
  • To publish a testimonial that you have voluntarily provided and authorized us to share in writing.

Additionally, we may, if and as required, disclose your Personal Information to law enforcement agencies, other governmental agencies or health authorities when we, in good faith, believe: (i) such disclosure is required to satisfy any law, regulation or other lawful governmental demand; (ii) you have committed an unlawful act and a privilege or other recognized legal protection does not apply; (iii) you have taken an action that intentionally interferes with the operation of our business, services or Sites; (iv) it is necessary to protect and defend our legal rights or the rights of our personnel, clients, even without a subpoena, warrant, or court order, if a privilege or other recognized legal protection does not apply; or (v) it is necessary to prevent an imminent threat to the health, safety, and welfare of our personnel, clients, guests, or the general public.

How to Opt-Out of Communications

If you would like to opt-out of receiving promotional sales, marketing, or other materials from Driven, you may: (i) use the “Unsubscribe” button on the bottom of an email sent to you from Driven; or (ii) send an email to privacy@driven-inc.com with the subject line “REMOVE”.  Please allow for up to ten business day for Driven to process your request.  Your decision to opt-out of promotional materials will not impact materials already queued for distribution prior to our processing your request or our corresponding with you regarding our existing relationship, including the delivery of services, accounting, or account management.  California residents, please see the section below: “For California Residents”.

Our Use of Cookies

We may use cookies, tags, or beacons to keep track of how users interact with our Sites and our services across platforms and to improve and enhance our Sites, including measuring user interaction and user flow.  You may reject cookies from our Website and still use any portion of our Website.  We also may use advertising providers across various platforms to promote our services and track the results through the use of cookies or similar technologies. 

How Long We Retain Personal Information

We retain Personal Information for the duration of our business relationship, or until: (i) you choose to opt-out; (ii) you otherwise request we delete your Personal Information; (iii) the end of the period we are required to retain that information to comply with tax or other applicable laws or regulations; or (iv) we determine, in our sole discretion, that we have reached the end of our business relationship.  

About Information Security

Information security is important to Driven.  We have established appropriate administrative, electronic, and physical safeguards to protect the information we collect under this Privacy Policy and in the course of our business.  These safeguards are regularly reviewed to protect against unauthorized access, disclosure, and improper use of your Personal Information, and to maintain the accuracy and integrity of that data.

Without limiting the foregoing, or any other terms in this Privacy Policy, you understand that we cannot guarantee that your Personal Information will always be private or secure. In the event of a data breach, we adhere to data breach notification requirements and incident reporting obligations to supervising authorities and/or data subjects, as required by applicable laws. The substance and time frames applicable to these remedies are set forth in applicable laws.  Except to the extent provided by law, you agree that Driven is not responsible or liable to you for any loss of privacy or security you may experience. You are fully responsible for taking appropriate precautions and security measures best suited for your situation and the intended use of our Website, Sites, and our services.

Please take due care whenever sending Personal Information to us via email.  Standard email is not a secure means of transferring information.  Encrypted data transfer of text communications and files containing Personal Information or other private or sensitive data can be arranged by emailing us at: privacy@driven-inc.com using the subject line: SECURE TRANSMISSION REQUEST.  Please include an account ID for Signal, Confide, Wickr, or your preferred method for secure communication, so that we may communicate with you securely.

For California Residents

Driven has a separate California Privacy Policy for California residents addressing your specific rights under the California Consumer Privacy Act (CCPA).  Please note that our California Privacy Policy expressly incorporates this Privacy Policy by reference.  If you are a California resident, please see our California Privacy Policy – CCPA for details.

For Visitors Outside the United States

If you access our Sites from outside the United States, please be aware that your Personal Information is being transferred to and processed in the United States.  Please be advised that the data protection and consumer protection laws and regulations in the United States may be materially different from the laws in your country, and that you may have lower levels of protection or rights in your personal data in the United States than what is provided in your country.  By using our Website and Sites, you understand and accept that your Personal Information will be collected and processed by Driven in accordance with the laws and regulations of the United States, and you acknowledge and agree that your Personal Information may be subject to access by United States law enforcement, regulators, and other government agencies, including courts and other tribunals, in accordance with the laws and regulations applicable to Driven and the terms of the this Privacy Policy.

For European Data Subjects

While Driven is a U.S. company, we respect the human rights of data subjects in the EU, EEA, EFTA, and beyond. To the extent that you, as a European data subject, choose to use our Website or Sites or voluntarily provide us with your Personal Data, as that term is defined under Article 4 of the GDPR, you may send us an appropriate request as set forth in Articles 15-22 and we will endeavor to fulfill that request in good faith.  European data subject requests should be sent to privacy@driven-inc.com with the subject line: “GDPR DSR” along with any required documentation.  Without accepting or acknowledging any obligation whatsoever, we will review and assess such requests as set forth under Articles 12-14.

For Data Subjects Outside Europe (EU, EEA, EFTA) and the United States

Driven respects the human rights of data subjects around the world. As such, if you wish to assert data protection rights that you may have in your own jurisdiction relating to any Personal Information collected by us, you may make a request to Driven to exercise those rights.  Please send any such requests to privacy@driven-inc.com with the subject line: “GLOBAL DSR,” and include the appropriate documentation and citation to the applicable law (including English translation if original is only provided in non-English language).  Without accepting or acknowledging any obligation whatsoever, will review and assess such requests as set forth under the applicable laws.

About Minors

Driven does not knowingly collect Personal Information from children under the age of 13.  Our Sites are not intended for children under the age of 13.  If you are under the age of 13, please do not use our Website or any other Driven Site.  If a child has accessed our Website or other Site and provided Personal Information without parental or guardian consent, the parent or guardian of that child may contact us by emailing privacy@driven-inc.com with the subject line: “CHILD PRIVACY”.  We will promptly take reasonable steps to remove and destroy any Personal Information of that minor from our systems.

Questions About This Privacy Policy

If you have any questions about Privacy Policy, please email us at privacy@driven-inc.com.  You can also write to us by physical mail sent to: Driven, Inc., 6400 Arlington Blvd., Suite 700, Falls Church, VA 22042, Attn: Privacy Office.  Please allow an additional 2-3 weeks of response time for physical mail to be received and processed.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business and privacy practices.  Updates to this Privacy Policy will be reflected with the Effective Date stated at the top of this document / page.  If you object to the Privacy Policy or any modification thereto, you may cease your interaction with Driven and notify us of your determination to Opt-Out as provided above.

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